Multi-Line Phone Feature Codes - NIU - Division of Information Technology

      

   

Voice Services

Multi-Line Phone Feature Codes

Additional feature codes for Multi-Line phones.

Automatic Call Return (*69)

Keeps a record of the last call received, whether you answered the call or not, and allows you the convenience of calling back without having to know the number of the caller.

  • Lift the handset and dial *69. You will hear a message that says "The last number that called your line was (telephone number). To call this number, enter 1, otherwise hang up now." In some cases, the phone number will not be available and the message will be "The last number that called your line cannot be given out. If you want to call this number, enter 1; otherwise hang up now."
  • If you enter 1, the number will be dialed for you.
  • If that number is busy, hang up. The line will be monitored for 30 minutes and your phone will ring if it connects during that time. If you do not want to wait for 30 minutes, cancel this by lifting the handset and dialing #69.
  • If you enter 1 and the number has been forwarded to voice mail, you will hear a message that says you cannot be connected.

Calling Number Display Blocking (*67)

Block the appearance of your number on the called party's telephone (if that party subscribes to Caller ID) on a per call basis. The words "Private Number" will be displayed rather than your number.

  • Lift the handset and dial *67.
  • Dial the number you wish to dial.

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Customer Originated Trace (*57) 

Activate an immediate trace without prior approval of the NIU Police Department. The information is recorded at the police department. Call NIU Police at 815-753-1212.

  • After a harassing or prank call is terminated, go off-hook to trace the call.
  • You will hear a dial tone,  then dial the COT activation code, *57.
  • If the trace is successful, you will receive a COT success announcement, "The last call to your telephone has been traced. If you want to take action, contact your police department." The call trace information is recorded at the NIU Police Department.

NOTE: If prior to trace activation, the prank call is interrupted by a waited call (CWT), the waited call, considered the last incoming call, is the one that will be traced.

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Last Number Redial

Automatically redial the last number dialed on your telephone.

  • Lift the handset and dial ##.

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Speed Call

Dial pre-programmed telephone numbers with abbreviated dialing codes. The two versions available are: Speed Calling - Short List and Speed Calling - Long List. The short-list version allows a maximum of ten pre-programmed numbers and the long list version thirty pre-programmed numbers.

To determine which of the two versions is assigned to your phone, dial *74 for the Short List or *75 for the Long List. You will hear a confirmation tone on the List code assigned to your phone. A busy signal signifies the feature is not programmed on your phone.

Short List - allows a maximum of ten (10) pre-programmed numbers.

  • After getting a dial tone, dial *74.
  • Enter a one digit code activation number (0 through 9).
  • Dial the complete number you wish to store.
  • Press the pound # key and hang-up.

Long List - allows a maximum of thirty (30) pre-programmed numbers.

  • After getting a dial tone, dial *75.
  • Enter a two digit code activation number (00 through 29).
  • Dial the complete number you wish to store.
  • Press the pound # key and hang up.

To use the Speed Call feature to place a phone call, dial * and the code activation number. Be sure to test your programmed numbers before you need them.

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Simultaneous Ring (SimRing) - Customer Managed

This feature allows a line with SimRing to gain access to the screen list editing function to add, delete, or modify the list and to activate / deactivate the service.

Dial *56 from an NIU phone that has the simring feature to access the editing functions.

Dial (815) 753-9907 for remote access to the editing functions.

Audio prompts will guide you through the editing functions:

Press:

0 – To hear the instructions repeated

1 – To hear the SimRing telephone numbers on the list

* - To remove 1 or more telephone numbers on the list

# - To add a telephone number to the list

3 – To toggle the SimRing feature on and off 

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