Human Resource Systems Support


| Service Metrics | Service Narrative 2015 | Service Owner: Sally Betz |

NIU’s Division of Information Technology (DoIT) implements, maintains and supports NIU’s core human resource systems. These applications include:

  • PeopleSoft Interaction Hub to support the MyNIU portal;
  • PeopleSoft Human Capital Management modules for Human Resources and Payroll; and
  • the Civil Service database on a SQL Server with Microsoft Access.

In addition, NIU owns but has not implemented PeopleSoft modules for Time and Labor, eProfile, and ePerformance.

The PeopleSoft Human Capital Management modules are monitored with automatic alerts on the database via the Enterprise Manager, but the web and application servers are not actively monitored. The current project to implement the Oracle Exalogic Engineered System of integrated storage, compute, network, operating system and software products will allow for active monitoring across the PeopleSoft Human Resource ecosystem.


Request for Access

All faculty and staff have access to HR Self-Service through the MyNIU portal at myniu.niu.edu. In addition, job changes create triggers for certain actions (e.g. hire, re-hire, etc.) that are read by eDirectory to create employee account ids, email accounts and HR System Self-Service accounts.

Faculty and staff may request additional “Enterprise Access” to the PeopleSoft HR system by completing a Computing Access Resources (CAR) form at DoIT Forms.