NIU's Division of Information Technology (DoIT) provides secure, managed and monitored desktop and device support services for departments, classrooms, conference rooms, and technology centers and labs. This support includes:
Desktop and laptop support for Windows and MacOS as negotiated and described in a Service Level Agreement.
Media equipment installation and support for a full range of classroom, conference room and lab requirements.
Remote management and troubleshooting for Windows and Macintosh desktops and laptops using Microsoft SCCM and Parallels.
Virtual desktop solution (AnywhereApps) using Citrix to allow faculty, staff and students access to a large variety of Windows applications.
NIU has obtained licensing for two Adobe products, Adobe Acrobat DC and Adobe Creative Cloud suite.
Acrobat DC: Available for all NIU full-time Faculty and Staff
Creative Cloud Suite: Limited availability (see below)
Faculty/Staff who previously had a license
Students identified by Course registration due to remote learning needs