The RRD list of contacts is below.
The NIU Board of Trustees approved a plan at its special meeting on August 26, 2021, to contract with RR Donnelley (RRD) for the University's printing needs. The decision to contract with Donnelley is in line with the University's recent history of seeking out successful partnerships with industry leaders to provide services that are not directly related to the University's core mission of educating students.
The contract with RR Donnelley is in place. The print shop operation of DoIT’s Integrated Media Technologies will close its doors on January 14, 2022. The final date for campus to place orders will be January 8, 2022. Following that, NIU staff will coordinate their printing projects directly with RRD.
Since the announcement of the transition of printing to an outside vendor, DoIT has been working closely with RRD to identify the overall scope of work and determine print production requirements. We are actively working with RRD as they stand up their Storefront for NIU use.
We know there will be a period of adjustment as we make this transition. To help NIU departments plan for the coming changes, we have created the following frequently asked questions:
The RRD primary contact number and email is the best place to start. You will be directed to the proper department or facility that can answer your question.
The RRD primary contact number and email is the best place to start. You will be directed to the proper department or facility that can answer your question. You can also find information on all aspects of acceptable mail design at USPS Publication 25 “Designing Letter and Reply Mail” (www.usps.com).
Start with the Division of Enrollment Management, Marketing and Communications (EMMC). Once approved RRD can assist you with all your large project needs.
The last date to submit orders through the IMT Storefront will be Friday January 8, 2022. The print shop will close on January 14, 2022.
The type of print project you require will determine the print production time. You can contact RRD for those specifics. In determining when to submit your project to RRD, remember to include the on-campus delivery time from Materials Management once the completed job is delivered to campus.
RRD will have a Storefront where you can choose from pre-built products or use an order form to provide details on your printing and mailing projects.
When logged in to the RRD Storefront, you will be able to review your order history. As part of that process, you will see the current status of your order(s).
As a default, RRD offers a digital proof you can view and approve during the orderingprocess. They will be able to produce a hard copy proof if that is something you require. You can check with RRD regarding the cost and delivery options for hard copy proofs.us.
The RRD Storefront products are setup with paper choices similar to those you have become accustomed to on the NIU Storefront. You may also contact RRD to request recommendations for paper, finishing, and other production considerations.
RRD will be printing and mailing NIU projects. You will be able to upload your mailing list(s) associated with your project on the RRD Storefront. They will process your mailings in the same manner as DoIT’s IMT has been doing.
That depends on the nature of the project. In general, you should use RRD to print and mail your project. If you have special circumstances, you should contact RRD and/or Campus Mailing Services for advice.
RRD will have two methods for sharing the price of your project. 1) When you select your product in the Storefront and choose the options you desire, you will be presented with the price. 2) When you provide the specifications for your print project, RRD will provide a quote for your approval prior to production.
Depending on the type of job, and the quantity, RRD will manage delivery to the NIU campus. All projects will come to NIU’s Central Receiving, and then will be dispatched to the building/room indicated on the shipping label.
RRD has a process for requesting new custom products to be added to the RRD Storefront (click here for link). You may also contact RRD at the primary contact number to be directed to the proper RRD department.
RRD will be offering virtual training opportunities once the RRD Storefront launches. We will be sure the campus is notified when those sessions are available. In addition, RRD will prepare a Storefront user’s guide. This will be available once you login to the RRD Storefront. It will also be added to this page when available.
You can order paper from Office Depot. The link to order is…
You will be able to order paper and toner from Central Stores. The link to order is…