COVID-19 Information

For technology related questions and the latest updates on working on campus and remotely.
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Division of Information Technology

We provide a variety of services and support options for students, faculty and staff. Our Knowledge Base will help answer your information technology questions. Plus, our Service Desk is here for all of your technology needs. Submit a ticket to get help from our staff. We look forward to serving you!

IT Assessment

NIU engaged with an independent company, TSI, to perform an assessment on the Department of Information Technology. Learn More.

University Printing

The NIU Board of Trustees approved a plan to contract with RR Donnelley (RRD) for the University's printing needs. Learn More.

Microsoft Teams Voice replacing NIU's phone system in 2022

After 35 years of service, NIU's phone system is retiring in 2022. Over the course of a phased rollout, the traditional phone system and equipment will be replaced with Microsoft Teams Voice, which uses the existing Teams platform to make and receive external calls on a computer or mobile device. Learn More.

LinkedIn Learning

NIU's subscription to the LinkedIn Learning professional development platform HAS EXPIRED as of Oct. 25, 2021. Learn More.

Manage Zoom Class Sessions in Blackboard

Zoom integration with Blackboard has been enabled, allowing for faculty to create and manage their Zoom class sessions as well as students to be able to directly access Zoom class sessions from within their Blackboard course. Learn more.

Learning Management System (LMS) Review

Our Learning Management System (LMS) review task force completed its review and has recommended in its final report that NIU continue with Blackboard Learn as our LMS.

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Division of Information Technology
815-753-8100
ServiceDesk@niu.edu

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Technology Resources for Students

Technology Resources for Faculty and Staff

Student Emergency Fund

Limited grants are available for students impacted by COVID-19 for technology purchases. Learn more »