Division of Information Technology
We provide a variety of services and support options for students, faculty and staff. Our Knowledge Base will help answer your information technology questions. Plus, our Service Desk is here for all of your technology needs. Submit a ticket to get help from our staff. We look forward to serving you!
NIU engaged with an independent company, TSI, to perform an assessment on the Department of Information Technology. Learn more about the assessment.
Microsoft Teams Voice replacing NIU's phone system in 2022
After 35 years of service, NIU's phone system is retiring in 2022. Over the course of a phased rollout, the traditional phone system and equipment will be replaced with Microsoft Teams Voice, which uses the existing Teams platform to make and receive external calls on a computer or mobile device. Learn more about Teams Voice.
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