Services - NIU - Division of Information Technology

Service	Features
Academic Technologies Support	AnywhereApps Blackboard MediaLibrary Mobile Apps Qualtrics
Application Development and Hosting	Departmental Application Support Cascade Server Custom Web and Mobile Application Development Database Hosting
Collaboration and Conferencing	Audio and Video Conferencing Blackboard Collaborate Microsoft Teams Office 365 Groups OneDrive SharePoint Zoom
Desktop and Device Support	Classrooms and Labs Desktop, Laptop and Mobile Device Support Desktop / Laptop Purchasing Standards Media Equipment Support
Document and Print Management	AnywherePrints Document Design and Production Document Scanning and Indexing OnBase Forms and Workflows
Email and Messaging	Calendars Digital Dynamic Signage Mailing Lists Mass Notification (Text) Microsoft Teams Office 365 and Outlook
Financial Systems Support	Financial Management Systems MyNIU Portal
Human Resource Systems Support	Human Resource Systems MyNIU Portal
Identity and Access Control	Accounts and Passwords Authentication Services and MFA Directory Services
Multimedia Production and Support	Digital Dynamic Signage MediaLibrary Video Production
Network Architecture and Support	Broadband Sales and Service Campus Cable TV Data Network (Wired and Wireless) Firewalls Voice Network
Project Management Office	Communications Project Coordination Project Management Project Pre-Planning
Research Computing Support	High-Performance Computing
Server Hosting and Administration	Virtual Machines (VM)
Storage Administration	AnywhereFiles Backup and Restore Enterprise-Class Storage Enterprise SAN and NAS OneDrive
Student Administrative Systems Support	Student Administration MyNIU Portal
Voice Services	Audio Conferencing Automated Call Distribution Telephones Voice Mail

Contact Us

Division of Information Technology
815-753-8100
ServiceDesk@niu.edu

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