Academic Technologies Support


| Submit an Incident or Service Request | Service Owner: Dan Ihm |

NIU’s Division of Information Technology (DoIT) implements, maintains and supports NIU’s core academic applications systems which include:

  • Blackboard Learning Solutions back-end support for:
    • Collaborate for web conferencing, distance learning, and class recording;
    • Organizations available to NIU faculty, staff, students and affiliates for NIU organizations and clubs,
    • full content storage with Content Collection,
    • eReserves that link directly to library materials within a Blackboard course,
    • Grade Submission to MyNIU to save time and reduce the opportunity for data entry errors,
    • Learn for online course delivery and web-based learning including integrated clickers in the Student Response System, and
    • portfolios that can be shared with NIU faculty, staff and students or sent to external guests like employers or references;
  • MediaLibrary for uploading video for streaming across players, platforms and devices that includes:
    • 4GB quotas for all NIU faculty, staff and students with the option to request additional 4GB increments,
    • tight integration with Blackboard for uploading audio and video files from a Blackboard course,
    • option for allowing access via authentication,
    • universal embed code which can be pasted and shared on blogs, webpages, or courses,
    • automatic conversion into the industry standard H.264 for compatibility with any device, and
    • closed captioning;
  • Qualtrics survey software available to all NIU faculty, staff and students with the ability to:
    • track participation, send invitations and reminders, and distribute the survey to selected email recipients or with anonymous links,
    • > 90 question types, delivered or customized templates and reports,
    • allow respondents to select languages for survey translation,
    • display survey results graphically and statistically in real time and export raw data in a variety of formats including CSV, XML, HTML and SPSS, and popular statistical packages, and
    • collaborate with NIU or other colleagues with a Qualtrics license.

DoIT also supports NIU eLearning Services with back-end technology support for their work to help NIU faculty and instructors develop online courses.