Application Development and Hosting

Service Owner: Dan Ihm

NIU’s Division of Information Technology (DoIT) provides application support and hosting services for both vendor-purchased and in-house-developed applications. This support includes:

  • Requirements gathering, definition, review and assessment.
  • Application analysis and design for in-house development.
  • Architecture and security review for both vended and in-house developed applications.
  • Application development and/or configuration.
  • Production support for applications including application administration, upgrades and patching.
  • Migration support from old to new server infrastructures, including configuration assistance to vendors who may not have been granted access.
  • Production support for interfaces and reports required for applications.
  • Troubleshooting and resolving incidents according to established service level targets.

 In addition, DoIT provides hosting services, including:

  • Microsoft SQL database hosting.
  • Website and web app hosting on a production web environment with the following features:
    • LDAP and SSO authentication.
    • SSL services.
    • Website statistics.
    • Custom site searches with Google.
    • Custom domain names.

DoIT also manages and grants faculty and staff access to the Cascade Server for NIU’s web content management, but the division does not provide website design or maintenance. Those services are delivered by NIU’s Division of Marketing and Communications and their Web Team.

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