Beginning January 2021, only email clients that support modern authentication will work with our O365 service. These clients are indicated with a “Y” in the table below.
The BEST options are to use the Outlook client or the Outlook Web Application (OWA) through a web browser.
How to use the information in the table below:
- Find the platform you use to access your email in the top row.
- Read down that column to find the options with a “Y”.
- Find the name of the email client in the left column.
- Only use those options
Example: Suppose you own an iPhone. iPhones run iOS so you could use the iOS Outlook client, the OWA web client, or the Mac Mail client to access your NIU O365 email from your iPhone.
|
|
Windows
|
MacOS
|
iOS
|
Android
|
Linux
|
|
Outlook
|
Y
|
Y
|
Y
|
Y
|
No
|
|
Outlook Web App (OWA)
|
Y
|
Y
|
Y
|
Y
|
Y
|
|
Mac Mail
|
No
|
Y
|
Y*
|
No
|
No
|
|
Windows Mail
|
Y
|
No
|
No
|
No
|
No
|
|
Evolution
|
No
|
No
|
No
|
No
|
Y
|
|
Thunderbird
|
Y**
|
Y**
|
No
|
No
|
Y**
|
|
Gmail
|
No
|
No
|
No
|
Y***
|
No
|
This change is being made because your cyber security is important to us, O365 modern authentication protects your account from hackers. Additionally, Microsoft has indicated that this will be the only authentication method for O365 in the near future.
*For iOS native mail client: After the change is implemented, if you are using iOS native mail client to access NIU email, you may receive an email from Microsoft that states email access has been blocked but this is not true. This is due to the native iOS mail client still be configured with Basic Authentication. To resolve, please remove the account and re-add it using Microsoft's instructions. It is critical that you select "Sign In" instead of "Configure Manually" so you can receive the MFA prompt and use Modern Authentication. Alternatively, you can download the Outlook app from the App Store and start getting mail that way.
**Thunderbird version 77.0b1 or later required which supports modern authentication.
***Gmail app on Android Version > 8.0